FAQ for Estate Agents

  • What areas do you service?
    We provide service primarily in the south east of England and Europe. Our typical service radius extends 35 miles from Epsom Surrey; however, we will travel outside of our 35 mile radius for jobs consisting in either a large tour, a number of tours, or services ordered in bulk.
  • Are you an Estate Agency?
    No, we provide Photography and video and media services for Estate Agents, business, and individuals.
  • Why use Glidethrough video and Photography?
    To see some of the many advantages have a read of our Promote your Estate Agency page.
  • How much does it cost?
    Please contact us for information about pricing. Dependent on location, property size, number of photos and whether you would like the video included. Our prices are all very affordable and excellent value for money.
  • Do you offer discounts for volume of properties photographed?
    Yes, we do please contact us with your requirements.
  • Should I use both professional photography AND video?
    Yes, I would strongly recommend that you have both, they each have their own role to play in marketing the property and your agency.
    Professional Photographs catch people’s eye, it gets them to look at your properties looking their very best, these images are used not only on the internet but also on Estate Agent window boards, property papers etc. It’s the first thing they see and your opportunity to make a good impression.
    Video is effectively the first viewing. It works incredibly well at selling the potential of the property and is so effective at marketing the property and your services that it should be considered essential.
    The combination of photography and video when used together is the best marketing package giving you maximum opportunity to obtain the best price for your properties and attract new clients.
    We believe so strongly that the combined video and photography package is the most effective way to sell your properties that we offer a generous price reduction when purchasing the Glidethrough Video and Photography combination package.
  • What are the steps involved?
    When you contact us we will organise a date and time for filming and photographing the property we can either arrange this directly with the vendor or through your estate agency. We can send the vendor an information sheet on how best prepare their property for the shoot. On the day, before we begin filming, we take a quick tour with the vendor to determine the key areas to be filmed. We’ll work closely with you to ensure you get the shots you want. An average size property can normally be filmed in about 1 hour. If you have purchased the Photography package as well (Highly recommended) the total time capturing your property will be around 2-3 hours depending on the size of the home.
  • Can I use these videos and photos to present at valuations to help win the listing?
    Of course and we can also provide you with videos edited specifically for this purpose and optimised for your Ipad presentation to the customer complete with your branding etc.
  • Are Glidethrough videos and photographs suitable for rental properties?
    Yes, they are ideal for rental properties as well as properties for sale.
  • Filming is complete, what happens next?
    We review and start the editing process selecting the most appealing scenes to create the marketing video of the property selling its best features and benefits. Video optimization, editing, production time, scripting and narration, compression, etc. take several additional hours off site. If you have chosen to include narration we will work with you to create the script for our professional audio artist.
  • How many photographs are included?
    The photographic packages available range from 8 to 20 or more images, including elevated external images when appropriate.
  • When will the videos and photographs be available?
    Photographs are delivered within 24 hours. The video will be on line within 48 hours but often within 24hours. Videos with Narration normally take 72 hours.
  • How will buyers see the video?
    We will load the video directly onto YouTube on our own channel or the Estate Agents YouTube channel (If the Estate Agent doesn’t have a YouTube channel, we can assist them with this at no extra charge). The Estate Agent can also embed the video directly on their website. The video can then be accessed from rightmove.co.uk, zoopla.co.uk etc. etc.

  • Why do you host the videos on YouTube?
    YouTube is the leader in online video, and the premier destination to watch and share original videos worldwide. Videos can be watched on pc’s laptops, mobile phones, Ipads etc. and they stream quickly and efficiently.
  • Privacy and discretion
    If required the photographs and Video can also be made private and only available to be viewed by clients that have been pre-screened by the Estate Agent.
    Properties are photographed and filmed as they are presented; however I can when requested ensure that any personal photographs, diplomas, areas with sensitive information etc. are made illegible. Any areas that the owner does not wish to be featured at all will not appear in either the photographs or Video.
  • How will my images and video be delivered?
    We offer electronic delivery via Dropbox file delivery service as soon as photos are processed. Our photos are delivered in both smaller sizes optimized for web use and full-size images for use in magazine and brochures.
    If you ordered a Glidethrough video from us, you will receive a link to your HD video live on YouTube and a download link if you wish to keep your own copy of the Glidethrough tour.
  • Do I receive a copy of the video?
    Absolutely. We can send you the original file which you may use as you wish – burn it to a DVD, upload it to additional sites, etc. We can also provide an embed code so you can embed the video directly on xxx websites.
  • How long are your video tours?
    The final edited video plays for between 2 and 4 minutes. Always under 10 minutes.
  • When will my Glidethrough virtual tour expire?
    Your tour will expire when you call us to have it taken down.
  • Can I supply or modify the script?
    Yes, If you have chosen to have narration included in your video you may provide us the written script for the video or make any modifications to the script that we can supply to you prior to our professional audio artists recording the audio track. The script should be no longer than 500 words.
  • QR Codes
    We can supply a QR code for each video, this enables the video to be played on smart phones simply by scanning the newspaper or wherever the QR code is displayed Click here to see our video explaining how to use them.
  • How do you accept payment?
    We accept payment by bank transfer, cheque or cash payable prior to or at the time of the shoot.
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“Glidethrough has given us a great USP against other agents, there are no other agents in our area offering this level of quality on their marketing and this has really helped us to win instructions from the competition.”

(Lancasters Estate Agents)

Property Video Tours for Estate Agents and vendors, property photography, property videos

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